Copyright Policy

Only the copyright owner, or a person authorized in writing to act on the owner's behalf, should submit a copyright infringement notice. Before you file a notice, consider whether the use might be a fair use, a licensed use, or authorized by law in some other way — filing a notice when you know the content is not infringing can expose you to liability under the DMCA.

To be effective under the DMCA, a notice must include all of the following (17 U.S.C. § 512(c)(3)):

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• A clear identification of the copyrighted work you claim has been infringed (if multiple works are covered, a representative list is acceptable).
• A clear identification of the allegedly infringing material and information sufficient to locate it — for example, the URL of the Aura profile, stream, post, or message, the handle of the user who uploaded it, and the date/time if it was a livestream.
• Your contact information: full legal name, mailing address, phone number, and email address.
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Submit your notice using any of the following channels. A single notice per channel is sufficient.

• Web form: aura-live-web.vercel.app/copyright/submit
• Email: copyright@auralive.tv
• Postal mail: Copyright Agent, Aura Live, Inc., 1209 Orange Street, Wilmington, DE 19801, USA

Because a livestream cannot be fully reviewed after it ends, we treat copyright notices about an active live broadcast as time-sensitive. If we receive a facially valid notice about a live broadcast in progress, we may terminate the broadcast or remove specific audio or video while we investigate, even before the full review below is complete. If the claim turns out to be invalid on review, we will restore the creator's ability to broadcast and, where appropriate, clear any strike associated with the notice.

When we receive a properly completed notice, we will:

• Remove or disable access to the reported material.
• Notify the user who posted the material that the content has been removed and explain their right to file a counter-notice under Section 5.
• Record a copyright strike against the user's account (see Section 7).
• Forward a copy of the notice, which may include your contact information, to the affected user so they can evaluate whether to file a counter-notice.

If your content was removed from Aura as a result of a copyright notice and you believe the removal was a mistake or that your use is lawful (for example, because you own the rights, have a license, or the use is fair use), you may submit a counter-notice. Under Section 512(g) of the DMCA, a counter-notice must contain:

• Your physical or electronic signature.
• Identification of the material that was removed and the URL or other location where it appeared before removal.
• A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your full legal name, mailing address, phone number, and email address.
• A statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or, if you are outside the U.S., the U.S. District Court for the District of Delaware) and that you will accept service of process from the person who submitted the original notice, or their agent.

Your counter-notice, including personal information, will be forwarded to the person who submitted the original notice so they can decide whether to sue. If we do not receive notice that the claimant has filed a lawsuit seeking a court order against you within 10 to 14 business days, we will restore the material.

Send counter-notices to the same channels listed in Section 2.

In accordance with 17 U.S.C. § 512(c)(2), Aura's designated agent for the receipt of infringement notices is:

• Copyright Agent
• Aura Live, Inc.
• 1209 Orange Street
• Wilmington, DE 19801, USA
• Email: copyright@auralive.tv

Our agent is also registered with the U.S. Copyright Office at www.copyright.gov/dmca-directory/.

Aura maintains a written policy for terminating the accounts of users who are repeat infringers of copyright:

• A valid notice results in a strike against the associated account. A notice is “valid” if it meets the requirements of Section 2 and is not successfully counter-noticed within the 10- to 14-business-day window.
• Three valid strikes within a rolling 12-month period result in permanent termination of the account, forfeiture of unpaid gem balances, and a ban on creating new accounts tied to the same person.
• We may terminate an account earlier, without strikes, if the violation is blatant, repeated within a short window, or targeted (for example, re-uploading the same infringing material after a takedown).
• Strikes cleared through successful counter-notice or determined to be invalid on review do not count.

Under Section 512(f) of the DMCA, a person who knowingly materially misrepresents that material or activity is infringing, or that it was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees, incurred by any person alleged to have infringed, or by Aura. Do not file a notice or counter-notice unless you have a good-faith basis.

If you believe content on Aura infringes a trademark, right of publicity, or other non-copyright right, please email legal@auralive.tv with the same categories of information described in Section 2, adapted to the right you assert.

We also accept notices of infringement submitted under the UK Copyright, Designs and Patents Act 1988, Article 17 of the EU Digital Single Market Directive (EU 2019/790), the Japanese Copyright Act, and other national copyright regimes, using the same channels in Section 2. We will evaluate each notice under the law that governs the claim.

We may update this Policy as the law or our practices change. The “Last updated” date at the top reflects the current version.