Creator & Livestreaming Terms

To use creator features you must (a) be at least 18 years old and of legal majority in your country, (b) not be located in or a national of a comprehensively sanctioned country, (c) not appear on any government denial list, and (d) have the right to appear on camera, stream audio of your choice, and publish the content you produce.

We may require additional identity verification, age verification, liveness check, or documentation at any time before permitting you to go live, receive gifts, or cash out. Failing or refusing verification may result in suspension, reversal of earnings, or account closure.

You are an independent user of the Platform. These Creator Terms do not create an employer–employee, agency, partnership, or joint-venture relationship. You are responsible for your own taxes, withholdings, and compliance with the laws of your country. Aura does not withhold income tax or social-insurance contributions on your behalf, except where legally required (for example, U.S. backup withholding for unverified tax forms).

All livestreams must follow the Community Guidelines. In addition, as a creator you agree that:

• You are physically present and actively broadcasting on camera or mic for the duration of the stream. Passing off pre-recorded content or a looped clip as a live broadcast is prohibited.
• You will not show anyone under 18 in your stream, and you will not allow anyone under 18 to co-host, guest, or be featured in party sessions.
• You will not use the stream to sell, advertise, or promote goods or services outside the Platform without our prior written permission, and you will not direct viewers to send tips, payments, or donations through external services.
• You will not display or promote firearms, weapons, drugs, sexual services, gambling services, unregulated financial products, or any content that violates the law of your location or the viewer's location.
• You will cooperate with our moderation team, respond to safety notices promptly, and not retaliate against viewers who report content.
• You will not reveal another person's private information (address, phone, ID, workplace, etc.) on stream, with or without their consent.
• You will not bring another person onto stream (party guest, surprise appearance, screen share) without their informed consent, and you will immediately remove anyone who withdraws consent.

By using creator features you consent to the safety review described in the Moderation Policy. That review may include the following:

• Frame and audio sampling. While you are live, the Platform may capture still video frames and short audio segments from your stream at a defined cadence (and at higher rates when raid signals, user reports, or classifier hits indicate elevated risk). These samples are evaluated by our safety classifier stack and may be reviewed by a Trust & Safety staff member.
• Hash-only submission for CSAM detection. Uploaded images and sampled frames may be cryptographically hashed and the hash may be submitted to industry child-safety hash-matching services (such as Microsoft PhotoDNA). The hash does not contain the underlying image. A match triggers an immediate account freeze and a report to the National Center for Missing & Exploited Children (NCMEC) as required by 18 U.S.C. § 2258A.
• Chat moderation. Messages you send in livestreams, parties, audio rooms, and direct messages are evaluated by our rules engine and text moderation classifier before delivery. We may delay, withhold, or remove a message that matches a high-confidence violation.
• Retention. Samples and associated metadata are kept on safety-team storage for up to 90 days for review, audit, and appeal purposes, then deleted, except where a legal hold (including a preservation request from NCMEC or law enforcement) requires longer retention.
• Limited access. The samples are accessed only by authorized Trust & Safety staff and only for the safety-review purposes described here and in the Moderation Policy. We do not sell them, share them with advertisers, or use them to train third-party commercial models.

You may not bypass, disable, or interfere with these safety systems. You also remain responsible for getting the informed consent of every person who appears in your stream to the same sampling described above; if any participant withdraws consent, you must end the stream or remove that participant before continuing.

If you do not consent to this sampling, do not use the creator features. The Platform's safety systems are a condition of going live, not an opt-in product surface.

When a viewer sends you a gift, Aura credits your account with gems according to an internal fixed conversion from tokens to gems. Gems are recorded in your creator balance and may be redeemed for real money through a cashout under Section 6.

• Gems are tied to your account and are not transferable to another user, another Platform, or a third party outside Aura. Attempting to transfer gems voids the balance and may trigger termination.
• Gems are a limited license to redeem Platform earnings — not property, not a deposit, and not a store of value. They have no cash value until redeemed in a completed cashout.
• We may, at any time, hold, reverse, or claw back gems that we reasonably believe resulted from (i) self-gifting, (ii) coordinated viewing, gift-farming, or bot activity, (iii) chargeback-tainted or fraud-tainted purchases, (iv) a bug or system error, or (v) a violation of these Creator Terms, the Terms of Service, or the Community Guidelines. A hold may be placed before payout is processed; a clawback after payout is processed will appear on your statement as a reversal.
• Aura is not obligated to pay out gems acquired in violation of these Creator Terms, and any such gems are forfeit.

Creators may request a cashout of their gems for real money, subject to the conversion rate, thresholds, and fees published in the Earnings Help page from time to time. Current defaults (subject to change with notice):

• First cashout: minimum 3,000 gems; processing fees absorbed by Aura.
• Subsequent cashouts: minimum 10,000 gems; no additional Aura cashout fee beyond what the payment rail charges.
• Cash value at payout: gems are converted to U.S. dollars at the rate snapshotted on your account at the time the cashout is requested.
• Payout rail: payouts are routed through Stripe Connect. The name on your payout account must match the name on your Aura profile and your verified ID. Mismatches will cause the payout to fail.
• Review windows: cashouts enter a review state for up to 10 business days during which we may verify identity, investigate flagged activity, or request additional documentation.

You may not split cashouts across multiple accounts, disguise the beneficial owner of a payout, or route earnings to a third party to evade tax or sanctions obligations. Doing so is grounds for immediate termination and forfeiture of unpaid gems.

You are responsible for determining and paying any taxes owed on your earnings. U.S. creators may be asked to complete a Form W-9; non-U.S. creators may be asked to complete a Form W-8BEN (or equivalent). Failing to provide a valid tax form when requested can trigger backup withholding on your payouts. Aura will issue tax forms (1099 in the U.S. or local equivalents) when thresholds are met.

Before a first cashout and from time to time thereafter, we will collect and verify government-issued ID, a selfie or liveness video, and the name and address tied to your payout account. We use this information only to verify identity, prevent fraud, satisfy tax and AML obligations, and deliver payouts. See the Privacy Policy for how this information is stored and retained.

Paid 1:1 video calls and pay-per-unlock premium media in direct messages are currently soft-cut on the Platform — the entry points are hidden and the underlying database gates reject new sessions. Existing premium media that was already unlocked by a recipient remains viewable, and the schema is preserved so historical conversations render correctly.

If we reinstate either feature, the additional terms in this section will be republished alongside the launch. In the meantime, the no-sexual-services, no-external-payment, and Community-Guidelines rules continue to apply to every other surface (livestreams, parties, posts, regular messages, stories, profile media).

When you host or participate in a party stream, you remain responsible for the behavior on your own feed and for your conduct toward other creators in the party. Gifts sent during battles or Aura Nova are attributed to the receiving creator under our normal token-to-gem conversion; battle and Nova outcome mechanics are determined by the rules in effect at the time of the session and do not constitute gambling.

You are not exclusive to Aura by default and may stream on other platforms. If you accept a specific promotional, campaign, or ambassador program that includes an exclusivity clause, the terms of that program will apply in addition to these Creator Terms.

The following activities are grounds for immediate, permanent termination, forfeiture of gem balances, and reversal of any pending payout:

• Self-gifting, whether directly or through a ring of accounts.
• Viewer bots, fake viewers, or coordinated view-count inflation.
• Chargeback abuse — repeated disputes by viewers who actually received the service.
• Using stolen cards, stolen identities, or stolen payment methods.
• Coordinating with viewers to reimburse them outside the Platform in exchange for gifts, to inflate earnings or rankings.
• Selling account access or letting another person broadcast as you.
• Pressuring, threatening, or harassing viewers into sending gifts or cash.

We may suspend your creator features, hold pending earnings, or terminate your account at any time for a violation of these Creator Terms, the Terms of Service, the Community Guidelines, or applicable law. If your account is terminated:

• Any gems in your balance at the time of termination are forfeit if the termination is for a violation that caused or could cause harm to users or the Platform.
• A pending cashout may be reversed or cancelled.
• Tax and AML records are retained as required by law, even after account deletion.
• If you later reappear on the Platform with a new account and the account is linked to the prior violation, we may terminate that account as well.

If you believe an enforcement action was a mistake, email appeals@auralive.tv.

You reaffirm the content license described in Section 5 of the Terms of Service. In particular, you grant Aura the right to record, archive, clip, and promote your livestreams and other creator content for operation and marketing of the Platform. You also grant us the right to use your name, handle, avatar, and public likeness to identify you as a creator on Aura on the Platform and in marketing materials that describe the Platform.

Aura does not guarantee any amount of earnings. Past performance is not indicative of future results. The gifting economy is driven by viewer demand, Platform tuning, and your own activity; gem rates, cashout thresholds, and fee schedules may change.

We may update these Creator Terms. If changes are material we will notify you in-app or by email. Continued use of creator features after the effective date means you accept the updated Creator Terms.

For creator support: creators@auralive.tv. For payout or tax questions: payouts@auralive.tv.